If you wish to register a complaint, please write to Redwood Independent Financial Advisers Ltd, Vantage House, 6/7 Claydons Lane, Rayleigh, Essex, SS6 7UP, telephone 01268 776277 or e-mail info@redwoodifa.com.

A summary of the internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with Redwood Independent Financial Advisers, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk  or by contacting them on 0800 023 4567. The Financial Ombudsman Service is a free and easy-to-use service that settles complaints between consumers and businesses that provide financial services.